***Update:
Unfortunately, after the owner took down the info for taking in the waist on shorts & pants, upon getting home I found the waists on the shorts are two different sizes despite having left a pair of shorts as the guide. Add to that the pants hadn’t had the waist taken in at all- completely untouched. I’d paid in full at drop-off of my items. Upon finding the waist untouched- I called the store & let them know. The owner apologized & said bring them back by & he’d take care of it. I dropped off and he again apologized & I told him pickup whenever was fine- no rush (original drop-off was 7/1). Well, I got a message the pants were done yesterday & picked up today (7/25)… and was presented with a $20 bill. These pants are from a thrift store, Old Navy brand- nothing too special, and now he’s asking for double the amount to take the waist in & this was with not having any seamstress take measurements. While they gave someone to do that- I was ok to forgo that service. I just asked for 3.5” taken off. In my opinion- being a very easy customer, not asking for a rush, etc. And after 24 days of having the pants & the owner messing up instructions when dropping off & payment was made (& it being his shortcomings): asking for any additional payment in this situation is nothing short of tacky/inappropriate.
I don’t expect work for free- but when a company makes the mistake & keeps an item for 25 days total (time is money) & then blindsiding with a double the amount more than normal for a waist to be taken in: that’s not ok!! Very sad bc I’d liked bringing things in here + I’d thought the prices were fair but after this uncomfortably awkward interaction- we’re done!!
An owner makes or breaks their shop…
Lovely New Owners + LOW Prices!
Love this cleaners- under new owners/management & it shows!! The lowest price for dry cleaning, etc than I’ve seen in several states!! Blown away by the cost- it’s like 2005 in this shop. Our comforter came out beautifully fresh, clean & affordable! My new favorite dry cleaners :)
Angelo Parra
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July 02, 2024
I screwed up royally, forgetting the cleaning of my only suit for an out-of-town wedding, and Executive Cleaners (now Victoria Park Village Cleaners) went way, WAY above and beyond the call of duty so that I could have my suit in time for my flight. Raphael saved my fanny, proving himself not only a good businessman but a good neighbor. Not to mention that, unlike under the previous owners, the prices at Victoria Park Village Cleaners are now the best in the area! Including the laundering and pressing of dress shirts. Check ‘em out!
Tim Deaner
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February 04, 2024
I took a suit in there to have the sleeves and the back tightened up. They told me it would be about a week. It was done in 2 or 3 days, came out perfect and looks amazing on me. Will be back for any other alterations. Thank you!
Larry McMurray
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May 13, 2024
Great customer service I met with Rafael the owner absolutely best cleaners in DeLand. Good pricing and excellent service.
AL Gonzalez
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December 13, 2023
What can I say. Rafae went above and beyond for our service. Always great work. This place is awesome
Our Address
1431 Orange Camp Rd Suite 105, DeLand, FL 32724, USA
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***Update: Unfortunately, after the owner took down the info for taking in the waist on shorts & pants, upon getting home I found the waists on the shorts are two different sizes despite having left a pair of shorts as the guide. Add to that the pants hadn’t had the waist taken in at all- completely untouched. I’d paid in full at drop-off of my items. Upon finding the waist untouched- I called the store & let them know. The owner apologized & said bring them back by & he’d take care of it. I dropped off and he again apologized & I told him pickup whenever was fine- no rush (original drop-off was 7/1). Well, I got a message the pants were done yesterday & picked up today (7/25)… and was presented with a $20 bill. These pants are from a thrift store, Old Navy brand- nothing too special, and now he’s asking for double the amount to take the waist in & this was with not having any seamstress take measurements. While they gave someone to do that- I was ok to forgo that service. I just asked for 3.5” taken off. In my opinion- being a very easy customer, not asking for a rush, etc. And after 24 days of having the pants & the owner messing up instructions when dropping off & payment was made (& it being his shortcomings): asking for any additional payment in this situation is nothing short of tacky/inappropriate. I don’t expect work for free- but when a company makes the mistake & keeps an item for 25 days total (time is money) & then blindsiding with a double the amount more than normal for a waist to be taken in: that’s not ok!! Very sad bc I’d liked bringing things in here + I’d thought the prices were fair but after this uncomfortably awkward interaction- we’re done!! An owner makes or breaks their shop… Lovely New Owners + LOW Prices! Love this cleaners- under new owners/management & it shows!! The lowest price for dry cleaning, etc than I’ve seen in several states!! Blown away by the cost- it’s like 2005 in this shop. Our comforter came out beautifully fresh, clean & affordable! My new favorite dry cleaners :)
I screwed up royally, forgetting the cleaning of my only suit for an out-of-town wedding, and Executive Cleaners (now Victoria Park Village Cleaners) went way, WAY above and beyond the call of duty so that I could have my suit in time for my flight. Raphael saved my fanny, proving himself not only a good businessman but a good neighbor. Not to mention that, unlike under the previous owners, the prices at Victoria Park Village Cleaners are now the best in the area! Including the laundering and pressing of dress shirts. Check ‘em out!
I took a suit in there to have the sleeves and the back tightened up. They told me it would be about a week. It was done in 2 or 3 days, came out perfect and looks amazing on me. Will be back for any other alterations. Thank you!
Great customer service I met with Rafael the owner absolutely best cleaners in DeLand. Good pricing and excellent service.
What can I say. Rafae went above and beyond for our service. Always great work. This place is awesome